Ride Gudauri Privacy Policy

Purpose

At Ride Gudauri, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the personal data of our website visitors and customers.

By using our website or services, you acknowledge the practices described in this Privacy Policy. We may update this policy from time to time, and we encourage you to review it periodically.

Definitions

  • Ride Gudauri (“we,” “our,” or “the company”): Ride Gudauri, a company offering ski lessons, adventure activities, transportation services, and related services in Gudauri, Georgia.

  • Personal Data: Any information relating to an identifiable individual, such as name, email address, phone number, location, or other information that may directly or indirectly identify a person.

  • Data Processing: Any operation performed on personal data, including collection, storage, use, sharing, or deletion.

  • Data Subject / User: An individual whose personal data is processed.

  • Consent: A freely given agreement allowing us to process personal data for specific purposes.

  • Controller: Ride Gudauri, as the entity responsible for determining how and why personal data is processed.

  • Third Party: Any individual or organization other than the user, Ride Gudauri, or an authorized service provider.

What Information We Collect

We may collect the following information when you use our website, contact us, or make a booking:

  • Name

  • Email address

  • Phone number

  • Booking details

  • Activity preferences

  • Group size

  • Requested service dates

  • Communication history through email, WhatsApp, or other communication channels

  • Website usage information collected through cookies or similar technologies

  • Payment-related information where required for processing transactions

Payment information may be processed by trusted third-party payment providers and may not be stored directly by Ride Gudauri.

How We Use Your Information

We may use your personal information for the following purposes:

  • To process and manage bookings

  • To provide requested services

  • To communicate with you regarding inquiries, reservations, changes, or service details

  • To coordinate activities with instructors, transportation providers, equipment providers, or other service partners

  • To maintain customer and booking records

  • To analyze customer statistics and improve our services

  • To send promotional offers or updates where permitted and where you have not opted out

  • To comply with legal obligations

  • To prevent fraud, protect our rights, or resolve disputes

Data Sharing

To provide our services, we may share necessary personal information with trusted third parties.

These may include:

  • Activity providers

  • Ski or snowboard instructors

  • Paragliding, snowmobile, or other adventure activity providers

  • Transportation providers

  • Equipment providers

  • Payment processors

  • Other companies involved in fulfilling your booking

  • Legal or governmental authorities where disclosure is required by law

Depending on the service, we may share information such as your name, phone number, email address, booking date, group size, or activity details.

We expect third parties working with us to handle personal information securely and use it only for the purpose for which it was provided.

Ride Gudauri does not sell your personal data to third parties.

Data Storage and Security

We take reasonable administrative and technical measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or misuse.

Personal data is retained only for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, or comply with legal obligations.

Your Rights

Depending on applicable law, you may have the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal information where applicable

  • Object to or restrict certain types of data processing

  • Withdraw consent where processing is based on consent

  • Opt out of marketing communications

To exercise these rights, please contact us at info@ridegudauri.com.

Cookies and Online Tracking

Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior, analyze website traffic, and improve our services.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Marketing Communications

Where permitted, we may use your contact information to send you promotional offers, company updates, or information about Ride Gudauri services.

You may opt out of marketing communications at any time by following the unsubscribe instructions provided in the communication or by contacting us.

Photography and Video

Photos or videos may be taken during Ride Gudauri activities.

Where such material may identify individual participants and is intended for promotional or marketing use, participants may inform our staff if they do not wish to be photographed or featured in promotional materials.

Third-Party Services

Our website or services may involve third-party platforms, payment providers, communication services, booking partners, or activity providers.

These third parties may process personal data according to their own privacy policies. Ride Gudauri is not responsible for the privacy practices of independent third-party services outside our control.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or data-processing practices.

The latest version will always be published on our website.

Where appropriate, significant changes may also be communicated through email or a website notification.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, contact us:

Email: info@ridegudauri.com
Phone: +995 591 144 114

By using the Ride Gudauri website and services, you acknowledge that you have read and understood this Privacy Policy.